Error codes 12 and 13 along with crashing.

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Spacemouse:
I've had a code 13 two or three times. Now I'm saving every 30 minutes, just to be sure.

EA knows about these problems because the codes are mentioned at the end of the readme.txt file that comes with the game.

tizerist:
Quote from: Simsample on 2009 September 14, 16:49:38

I have not to date had an error 12 or error 13 in my game. My version of Sunset Valley varies very little from the original; I have left all of the community lots and most of the residential lots as they were

You could be onto something there.

just a thought then, if a player bulldozes their town bit by bit, the replacement buildings will mean that the game has to cache the new information for Sunset Valley, but if the cache file is always 979mb, then it could just be a dead - or unreachable - file.
The cache information fails to, well, cache  :P and problems are perhaps arising from this.

Does anyone get 12's or 13's in Riverview by the way?

Slymenstra:
I did the replacing the cache file, and my game only created the objects file not the sims file.  I tried going into CAS and making people, it never appeared.  I am still getting error 12s, a few CTDs, and once a totally frozen game.  I have never played Riverview, so I can't say if I would get error 12s there.  I should try that out.

Each time I noticed my file was saving at 47 mb, then when I would get error 12 I would check the bad file and it was 57+ mbs.  When I went back to my last save and played again doing exactly the same thing the file size saved at the regular 47 mb.  So I think there is an error somewhere and it is blowing the file size up.

My only solution has been to set my game to autosave every 15 minutes using 2 save file names.  When I get a good save I immediately go and copy the file to another folder.  This way I only lose 15 minutes and so far that has worked well for me.  What a sucky error.  Like groundhogs day!

Steele:
Sorry, I made some mistakes in the my earlier post. Seeing the timestamps on the files Sunset Valley_objects.package and Sunset Valley_sims.package the file was saved when before I inserted the empty objectCache file. So basically, these 2 package files are a replacement if the objectCache file is damaged.

Also another mistake, when you replace the objectCache file either the 979Mb or the empty one. The game accesses the empty objectCache file over the created package file. Though the performance is the same.

The Sunset Valley_sims.package file is delicate. Everytime you erase this file to refresh the cache, you risk crashing the game. If the game fails to generate enough space for this cache. Your sims will turn invisible and some may refuse to do any interactions and eventually hanging or crashing the game.

One thing I noticed is that the objectCache file is static and cannot be written, I'm thinking that it's sort of a virtual drive / pagefile that allocates 1Gb for the game.

Comparing it to the 2 package files these two are dynamic, they change size in every time the world map is loaded. The trend I see on these files is that they get bigger every use.

When the 2 package files are available and you replace the objectCache file, The game seems to run faster for me at the expense of disk space. One thing I also noticed the package files will become static once the objectCache file is detected. It's very hard to tell (within my ability) if they are being accessed as additional cache for the game or not.

I'm not playing riverview so I could not compare if riverview has lesser events of error 12 or 13. But one thing I noticed in the last 2 days testing, I have lesser error 12 or 13 than I was having before. The main difference is that to before I get error 13s more than 12 as compared before. Whenever I try the my previous methods in correcting error 13, error 12 then replaces it.

One thing I am observing now is the behavior on what actions or interactions promote the errors.
 -The common actions I made that resulted in errors in repetitive tries is when I add more decorations to the existing home or planting some money tree seeds.
 -One common event in my case results in the errors, it is when 5 hours before or after any sim in the lot ages up.

I've just finished searching through the other forums on what others are doing to resolve the errors, and one thing suggested was to change households and save from there. Seems logical since even just 1 household left in the map, I still get the errors. If this method works, my current suspect right would probably be either:
1. There is a really buggy sim in the lot causing the error.
2. The lot is so big (obejcts, textures, etc.) that the cache could not allocate enough memory.
3. Lot size could also be a factor. Before I was playing on the 5x6 lot beside stoney falls then I transfered to a 6x6 lot. I get more errors on the bigger lot than the slightly smaller one. I'm not sure if players playing a 4x4 or smaller lot get the errors also.
4. EA needs to fix how the game saves.

Honestly, I dread the thought that it is the saving engine that's faulty. I could just image the save file size on EP7 could reach 1Gb+. Then again, I might be dead from stress and high blood if this problem isn't resolved after the 2nd EP is released.

Funny thing is EA is very silent about these error code problem. I think maybe they also don't know what's causing the problem and they're trying to learn from the players. Or they are all busy trying to make World Adventures to work and stop crashing.

Another thing I am planning to test is to create a new map and stop aging and keep an eye on the save file size. My purpose is to see if playing with the same population increases the game size, then replacing population as forcing a certain number of sims to expire. And also log if error 12 and 13 occurs if the neighborhood population is controlled.

One thing I might also consider trying is to move to a smaller low cost lot and observe the game performance. My current lot of 6x6 has a furnished value of 1.5M and unfurnished value of 400k.

I'm putting out these information that maybe a pattern might be established or additional ideas that was not considered or already tested that did not work.

Simsample:
Quote from: Steele on 2009 September 14, 18:56:06

One thing I noticed is that the objectCache file is static and cannot be written, I'm thinking that it's sort of a virtual drive / pagefile that allocates 1Gb for the game.

It's a straighforward cache of the neighbourhood and lot textures, seemingly.
Can you confirm then, Steele, that the test you have done have all been using the same savegame? So, you do not necessarily get an error 12 or 13 if you start a new Sunset Valley game? Is this hood varied very much from the original Sunset Valley?
It is curious that you get the sim cache file whereas slymenstra and I do not. Tizerist, do you get a Sims cache file?

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