More bullshit from Massive Shithead
dizzy:
Quote from: Doc Doofus on 2007 November 26, 20:51:44
WHAT WORKS:
Here it is. You are getting advice from The Master. ...
* dizzy takes notes
morriganrant:
Quote from: Zazazu on 2007 November 27, 18:22:35
As annoying as it can be to have people treat me like a child due to my rather childlike voice, it really is a blessing when dealing with people who are angry. It takes a special breed of asshole to yell at someone who sounds incredibly sweet and innocent.
I have a friend with a voice like that, really sweet and innocent, barely five foot tall. Her name is Pixie, seriously. She has just passed her exams and is now a lawyer. How I yearn to see her while she is working.
I'm very understanding when at a restaurant now, I worked as a hostess for several months and a cook\buss-er\dishwasher at another. Some waitresses are just bad, but others can only be as good as the kitchen is. It is usually not the wait staffs fault that something is wrong about your plate. Undercooked, overcooked, missing something. So forth and so on. So when complaining I try to be as polite as can be. I have experienced absolute bitches before and I have no desire to be like that. Anyway, why would you piss off someone who handles your food?
Quote from: dizzy on 2007 November 27, 20:02:10
Quote from: Doc Doofus on 2007 November 26, 20:51:44
WHAT WORKS:
Here it is. You are getting advice from The Master. ...
* dizzy takes notes
Indeed, I just linked a user on LJ to that post, she's having EA problems.
starrling:
Quote from: tngrspacecadet on 2007 November 27, 09:51:31
Quote from: starrling on 2007 November 26, 23:24:40
Everyone should work retail for one holiday season. I think there'd be a lot of nicer shoppers in the world after that.
I second that, but would like to add that everyone should work an office job, the kind where you type things and answer the phones. Two weeks should be enough.
Yep, did that for 27 years. Nine of those 27 years were also spent training people on new software AND (here's where it gets ugly) on customer phone support. GAH.
Skadi:
Always late to the party...
As a retail slave for 9 years, 4 of those years in a Tech Bay/refund counter I can tell you this: the more of an ass you become (yelling etc) the less I will be motivated to help you. Legally in Australia, we don't have to return computer software once it's been opened, unless the disc is faulty and doesn't read.
My store had big signs advising of this, along with the "please read system requirements" signs. I got perverse pleasure in telling all those screaming asshats no, I will not refund you your money, cause your 3 year old system couldn't play Neverwinter Nights / latest release FPS. I got even more pleasure when the store owner would come out to see what the fuss was about and then yell at them for yelling at me, and kick them out.
BTW never yell at a tech when you are giving them your computer for extended warranty repair. We will browse your hard drive, laugh at your photos, copy your 10Gb of porn/mp3s/etc and then format the drive and tell you that the data was unrecoverable. We will point at the sign and at the waiver you signed when you booked the computer in that we do not make any guarantees about data recovery, and that rebuilt systems will be reformatted when rebuild is completed.
If you're polite and nice however, your data will be on cds for you to install, and you may even have some more ;)
I've had to return stuff and never had a problem, and after 9 Christmases is retail, I'm super nice to everyone this time of year.
nil:
MaxoidSam should be happy now when much less care about his craps. :D
But, Doc Doofus's psychopathic game is just so cool as long and well as the corporate didn't hire spy agency to investigate nice frequently complaining customers who happen to think it worths to spend so much time and efforts for their causes. Yet, should they do so, one can still befriend with the critics of the related fields and say what they have to say for more audiences.
After all, all the nice clerk/office experiences are also nice notes for me to take. :)
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