Note that this is a *reinstall*.  It worked fine before, and there are no scratches on the disk.  It's in mint condition.

Gave it a shot, it didn't work.  Same problem.

My game asploded in a BFBVFS, shortly after I used the 'deleteallcharacters' cheat, so I decided to uninstall and reinstall. No big, and I was (obviously) looking to start over anyway.  Too many offspring I didn't bother playing.

Anyway, I go to reinstall, and it gets to 23%, and I get "A problem occurred when trying to transfer the file 'TSData\Res\Sound\Neighborhood.package' from the media.  Do you want to retry to copy the file, or cancel the installation?"  No matter how many times I try hitting 'retry'... nuttin'.

I've tried cleaning the disk, I've tried installing to a different directory, I've tried installing it to a different drive, I've tried booting up in safe mode and deleting all the little leftover scraps of things on the drive I installed it to, I've run PC BugDoctor, I've done everything but sacrifice a chicken and dance around my computer chanting.  That's next on my list of things to try.

I recently got hit with a nasty malware called SpySherrif, but I'd thought I got it all cleaned off, and the major symptoms aren't showing up anymore.

Does anyone have an idea?

Nah, I had a straight-up Dell, and had no problems updating the RAM.  Of course, that was back when it was PC133 RAM... *cough* The only thing that's really a problem with Dell stuff is that when I rebuilt it (better, stronger, faster!), the hard drive decided it didn't want to be a slave drive, it had to be the primary. Period. Otherwise it didn't even show up on the new mobo.

But yeah, the website ought to have it, or you can call Dell and ask the tech-support.  I know it's gone seriously downhill in the last few years, but that's a simple enough question that they ought to be able to handle it.

*de-lurks*

One trick a friend of mine told me, is that when there's no medication available or they've already taken their dose and they're starting to spin out of control anyway... a really cold drink or sucking on ice cubes can sometimes help ground them again. Also in some forms of ADD/ADHD caffeine actually works to help calm them down.