BV game crashes and unusual game artifacts

[Madame Mim]

Recently a french lady came into alt.game.the-sims-2 and asked for our help with her BV game and we tried, but haven't been able to help her. So I thought I'd bring her problem here in the hopes one of you might be able to help.

A picture of the game graphics she's getting http://img410.imageshack.us/img410/3513/artef1fh2.jpg When she posted this I knew I was out of my depth and that's why I've come here. I've never seen this before.

Hello,
proud that this add on has a french name ;-)


I have installed Bon Voyage and after 3 hours playing game, I have the
screen full with artefacts and I have a message "direct error 3d
d3derr-not available! the appli will ve closed" and the PC crashes.

I have a NVidia 8500 GT and I have no problem with other games (I play
NWN 2, Loki, Diablo and so on)

Is it a bug ?

I'm very deceived, because my PC is new (1 week) and yet Sims 2 are slow
with the new add on BV. :-(
Dual core 2.2 GHz, 1 Go ram....
Windows XP SP2

We have suggested upgraded video card drivers & 'boolprop useShaders false' (back before we saw that picture) and I (for one) have no more suggestions. Please can anybody here help Michelle?

[jsalemi]

Yea, that's definitely a graphic driver issue with the nVidia cards.  She needs to update her video drivers.

[Madame Mim]

Thanks. She says that she has the latest drivers (and double checked this) and that Sims is the only game with strange problems. I suppose the next step will be to advise taking the drivers back to an earlier version.

Ah hah! Re-rechecking her video driver version has revealled an even later one than she had - all is working fine now - thankyou.