New computer does not send signal to monitor

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Madame Mim:
Are you sure it's not just a refresh rate problem? Some older monitors just won't display higher refresh rates. Do you have access to a more modern monitor? If you can hook your computer up to a more modern monitor and it works, then crank the refresh rate back down.

syberspunk:
Use a hammer.




Ste

miramis:
Have you tried getting into safe mode?  It's possible it might work in there if it's a driver/refresh problem, maybe.

*ETA* I'm assuming of course that you do get to see a boot screen and it's just not working in the operating system.

Magicmoon:
Quote from: Venusy on 2007 March 26, 23:13:15

(Irrelevant, due to the fact that the monitor displays "NO INPUT SIGNAL" on it)



If you are getting the "No Input Signal" message on your monitor then its one of these problems:

1. Monitor Doesn't work
2. Monitor plugged into wrong port
3. Bad video card or video card is loose in its socket
4. The video slot on the motherboard is bad

As far as the stupid manual that you received with your computer, it is usually not the manual but rather just a minimum info sheet to get the average person who doesn't like to read to be able to operate the computer. Put your PC name and model number into a search engine. Most places have an actual manual online that will tell you how to open the case, what your Bios settings mean, etc.

I repair computers for a living and there have been a small handful of brands that I have had to look up online just to open the stupid case. If you do manage to get the case open, you can remove then reseat the video card and see if that helps.

If you have another video card that you can put in to test, so much the better. If another video card works, then you have narrowed the problem down to a bad video card.

Quote from: Venusy on 2007 March 26, 23:13:15

Check the contrast and brightness settings on your monitor


They mean that if you have the type of monitor that has buttons on it to change the brightness settings, then make sure that it is turned up bright enough to see a picture. Sometimes buttons can get pushed when moving the monitor around. But this isn't your problem or you wouldn't be able to see the "no signal" message.

Venusy:
Quote from: miramis on 2007 March 27, 01:34:30

Have you tried getting into safe mode?  It's possible it might work in there if it's a driver/refresh problem, maybe.

*ETA* I'm assuming of course that you do get to see a boot screen and it's just not working in the operating system.

I don't get to see a boot screen.
Quote from: magicmoon on 2007 March 27, 01:50:24

If you are getting the "No Input Signal" message on your monitor then its one of these problems:

1. Monitor Doesn't work
2. Monitor plugged into wrong port
3. Bad video card or video card is loose in its socket
4. The video slot on the motherboard is bad

So far, I've confirmed it isn't 1 or 2.

MAXDATA don't have manuals online: they have a shop where you can buy a physical copy of the manual. At €8 plus shipping. And I have a fear that this is just a hard copy of the one that came with the computer.

Madame Mim, I should've made myself more clear: the "old monitor" is a 2004 GNR model, and supports everything from 60Hz to 90Hz (I think) as long as it's at 1024x768. I don't think it would have turned up a no input signal error if it was a resolution or refresh rate problem.

Until the tech arrives, Syberspunk's suggestion may be the best suggestion. But it would probably void the warranty, which wouldn't be a good idea if the technician can't fix it and I have to send it back...

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