So what's been fixed in NL
Hook:
Spamming the feedback form satisfies the bean counters at the publisher that there really is a problem that needs to be addressed. I think you can figure out for yourself what kind of problems this can cause. :)
Reasons to ignore bug report that's not backed up by others:
"It's a one-time glitch, we can ignore it."
"The user is doing something wrong, we can ignore it."
If IBM can use such excuses (and I've *heard* 'em, dammit!) then EA can as well.
"Caused by hacked content, we can ignore it."
IBM didn't use this one, but I'm sure EA does occasionally.
Hook
witch:
Do you have NL miclsimmer? Are terrain paints still buggy? Mind you, why would you want to crash another lot just to find out.
Yeah MaxoidTom, I'm bolshywitch on sims2ea.com, make sure my terrain paint feedback hasn't been bitbinned please. :-*
witch:
Quote from: Hook on 2005 September 25, 18:09:54
Reasons to ignore bug report that's not backed up by others:
"It's a one-time glitch, we can ignore it."
"The user is doing something wrong, we can ignore it."
Oh God, just had a flashback to trying to get info out of a PC user the other day.
'My computer just crashed.'
'What were you doing at the time?'
'Nothing, I wasn't even touching it'.
GGAAGGGRRHHH!?! It's not about guilt you fool, I'm trying to get helpful info here... ;D
dizzy:
I picture it more like this:
"We're putting new cover sheets on all of our TPS reports now before they go out... Did you get the memo?"
http://en.wikipedia.org/wiki/TPS_report
Oddysey:
Quote from: witch on 2005 September 25, 22:16:23
Quote from: Hook on 2005 September 25, 18:09:54
Reasons to ignore bug report that's not backed up by others:
"It's a one-time glitch, we can ignore it."
"The user is doing something wrong, we can ignore it."
Oh God, just had a flashback to trying to get info out of a PC user the other day.
'My computer just crashed.'
'What were you doing at the time?'
'Nothing, I wasn't even touching it'.
GGAAGGGRRHHH!?! It's not about guilt you fool, I'm trying to get helpful info here... ;D
You should read Userfriendly.org. It's a webcomic about a Canadian ISP, and there are a bunch of comics that revolve around Greg, the tech support guy, and stupid users. Like people who think that "right click" means you should write "click" on your screen.
Navigation
[0] Message Index
[#] Next page
[*] Previous page