cleaninstaller 1.5.1.4 - exception errors leading to JIT debugger messages
cwykes:
Does anyone know a workaround for the exception error problem you get when trying to install cleaninstaller 1.5.1.4? I pointed a beginner Simmer at cleaninstaller and she hit this problem and got JIT debugger error messages. As far as I can see this was a new bug in 1.5.1.4 and there is no fix. There are about a dozen people reporting the problem, but no answers on MTS2. In Sep 2005 Phervers posted "well it's one of the mysterious bugs i have not managed to resolve, i'm starting to work on new version soon, after all my commercial projects are finished. You know i got to eat something " I didn't find any more recent posts about cleaninstaller from him, so it's not looking good for a new version.
I re-read tons of that long closed cleaninstaller thread on MTS2 and I think I should tell her to try cliicking on the file she wants to install instead of opening cleaninstaller and trying to get at the file that way. Failing that I think she needs to uninstall and go back to 1.5.1. I was wondering if it was a bug you hit with a new install but not an upgrade - that's speculation of course on my part.
Anyone who knows cleaninstaller could usefully pop over to MTS2 occasionally and handle a few queries in the cleaninstaller forum - they go unanswered for months sometime. It's sad because cleaninstaller is so important to the community
Here's part of my simmer's post - there are other examples on MTS2 - they come up with search on JIT debugger...
"Application has generated an exception that could not be handled. Process id=oxb58 (2904), thread ox348(840) *note the entries after 0x and in the parentheses seem to change each time.
Click ok to terminate
Click cancel to debug the application."
I tried to debug and got "registered JIT debugger is not available….".
Thanks to anyone who replies - I know this isn't a mainstream MATY topic, but you guys understand way more techie stuff than me, so I thought I'd try asking anyway..
J. M. Pescado:
Install an older version.
syberspunk:
Since it is a JIT bug... you can try telling the person to uninstall/remove all Java related programs she might have. Use Control Panel -> Add/Remove Programs and remove JDK and anything related to Java. Then go to the http://java.sun.com and get the latest version. I had read that when you update java, it doesn't remove older/previous versions completely.
This is a shot in the dark, and I don't know if this will actually solve anything, because theoretically I would think the JRE would use the latest version. Java is compiled into bytecode, an intermediate representation that isn't the native machine code. That's why it can be run on multiple platforms/operating systems. It is then interpretted on the fly by the java virtual machine via its JIT (just in time) compiler. It's quite possible then that the compiler is sourcing older versions of its runtime environment. I'm totally bullshitting here, but it's worth a try. That is if J.M's suggestion to use an older version doesn't work. :P
Ste
cwykes:
thanks - she's definitely non techie so uninstalling Java things would freak her out. but I'll save that suggestion in my little notepad file for a techier poster with the same problem.
I'll tell her to uninstall and get 1.5.1 instead. Thanks guys.
UPDATE - looking back, I think I had to fix my JAVA before I could get 1.5.1.4 to install so you're onto something useful there Syberspunk. I've offered your suggestion on the MTS2 CI board thanks.
BlueSoup:
I merged the two threads together, since the first one wasn't that old. Unfortunately, that's about all the help I can provide.
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