Game's crashin'

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FinkTheFuzzy:
Bear with me here...

Few weeks back I installed OFB. Simple enough, right? Since then the game, and recently my entire system, has been crashin'.  And now, I can't play for more than 5 minutes.

When the game first started crashing, it would just dump me out to the desktop. I got no error message; I was in the game, and then I was out. Eventually, it also started freezin' (this began a few days ago.)

Today, I uninstalled OFB and tried to play NL without using my Pleasantview, instead opting to use the base neighborhood. It still dumps me out to the desktop, within 1 minute of attempted play.

Now, independent of the game crashes are the system crashes. These are relatively new (within the last few days) and involve my monitor shutting off and the system restarting, although the computer itself never turns off.

Before blaming OFB, there were some things I checked. First was the age of my system. I built it specifically to play Sims 2, when it was released in 2004, and I haven't had any problems until now. So, I checked drivers (couldn't find any updates for my ATI Radeon 9800 Pro), registry (some errors, and I've used software to correct), memory (1 GB), hard drive space (now 120/250GBs), spyware (none that I can find), and viruses (none detected.)

…I don't know if there's something I've overlooked where those are concerned. Truth is, my McAfee subscription expired and for about a month, I had no protection. Though not entirely certain about the timing, I'd say the dumping out to my desktop from the game started around the time I no longer had a working anti-virus. Thing is, this also coincides with my installing of OFB. As I'm not proficient with computers, I can't figure it out. I think I may have picked something up during that down time. I've also found that when my computer (or the game freezes) it affects my wireless mouse too. Usually it flickers, and the last few times when I've checked it, that's when the system would restart.

To me this seems to be a hardware issue combined with a memory issues, but I don't know what to do. I've read the posts discussing game crashes after OFB, and I made sure to check everything others have been told to check. Now I'm sort of at the end of my rope. I don't know what to do. Anyone have any ideas?

Now that I think about it, I've also had trouble with a little window that appears on my taskbar. It doesn't actually appear on screen, just on the taskbar, as if I've opened something and it's immediately closed. Months ago, this used to minimize my game, but it stopped. Now it's returned...I have no idea what to do about that either.

So, uh....please help?

Marvin Kosh:
My guess is that you may have problems with your video drivers, especially with your monitor shutting off and the system spontaneously restarting.  When you install a driver package, it's not necessarily configured for your particular ATI card.  In addition, some of your earlier customisations may be overwritten.

If you know how to adjust your SMARTGART options, you may want to check them and look up what the recommended optimisations for your card are.  I have a different card in the same series but for me turning 'Fast Writes' off helped to improve stability.  Your mileage may vary.

PDF discussing SMARTGART settings

Bitsy:
Another problem could be that your video card is loose. If it has slid back out of the pci or agp slot a bit then the connection could be sporadic leading to your monitor shutting off and your system rebooting. I would suggest taking off your case and dusting in there (by means of a set of strong lungs or by using a can of air) and pushing your video card and any other add-on devices in and making sure they are secure.

As far as checking for viruses and what not, as long as you do a full system scan with your new virus software it should catch any that you might have gotten during the down time. I would also scan with both adaware and spybot as they each tend to catch things the other might have missed as far as spyware is concerned.

laylei:
Quote from: Bitsy on 2006 April 17, 03:02:33

Another problem could be that your video card is loose. If it has slid back out of the pci or agp slot a bit then the connection could be sporadic leading to your monitor shutting off and your system rebooting. I would suggest taking off your case and dusting in there (by means of a set of strong lungs or by using a can of air) and pushing your video card and any other add-on devices in and making sure they are secure.

As far as checking for viruses and what not, as long as you do a full system scan with your new virus software it should catch any that you might have gotten during the down time. I would also scan with both adaware and spybot as they each tend to catch things the other might have missed as far as spyware is concerned.


This is what happened to me. My monitor was randomly shutting off and my system rebooting, and my dad eventually figured out that the video card wasn't sitting in it's slot right. Once he got it in right, the monitor shutting off/system rebooting stopped.

vilia:
I'm going to tell you my story of OFB, crashing & freezing - this is not to scare you but just to let you know how my issue was resolved.

still reading??

I had a similar problem with freezing, rebooting and general dodgyness. It would stop recognising my mouse and my keyboard and would randomly freeze or reboot.  I had the machine completely rebuilt from scratch to ensure it wasn't a virus that had lodged itself in my machine. It still wasn't working properly so I dusted off my warranty docs and called in the professionals.  It turned out my motherboard was completely kaputski and the techie from Dell had to replace it twice (i.e. the first replacement was also dodgy) before it was working again.

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