'Disc Authorisation Failure'

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saraswati:
It's difficult when the information is thin on the ground, to almost nonexistant. I can't even say for sure that video I found is accurate but I hope it is.

We used to get people who use Macs turning up semi-regularly when I was running Reclaim Your Game, and it was extremely difficult to help them because SecuROM only started turning up on Mac very recently, so there wasn't the knowledge to draw on.

Immortelle:
And thank you Saraswati, it was very kind of you to help me out. You see, I didn't even know that Securom could be removed from a Mac.  To me, it was just another problem PC's have, so I paid it very little heed.  Didn't EA say that they weren't going to put Securom in the Sims 3?  Just the regular disc detection software?

uknortherner:
It's not SecuROM as we know it, but rather a simple CD check (albeit by the same people). The problem is, even this simple check is still as bug-ridden as SecuROM itself, although as Awesomemod shows, it's easily circumventable. It's almost as though EA just threw it on there because they were contractually obliged to.

Immortelle:
Well, that does seem the case, as I am not able to remove Securom in the typical manner.  (Delete the Securom Folder from System Preferences.)  It doesn't even seem to be listed as Securom on the HD. (A scan for securom reveals no such files named such.)  I've been trying to think of another name it might go by.  I doubt Sony.  I suspect the troublesome little file is likely to be something a little less conspicuous than its file name in Spore or Sims 2 EPs, as the nature of it was a little different.

Sparkles:
Quote from: PhantomNeko on 2009 October 24, 07:20:37

1. Get rid of your Fisher Price My First Computer. You are how old?
2. Google SecuROM removal.


It's not SecuROM.

Immortelle, I'm also on a Mac, and I had this same problem a few months ago. I asked EA for help because I couldn't find anyone else who had encountered this issue, much less found a solution. This was their response:

"If you have a variety of programs running in the background on your computer, they may be using a considerable amount of system resources. Closing these unnecessary background processes will help boost system performance in your game, as well as free up system resources which may be conflicting with the game.
1.   From the Finder menu open the Go menu and select Utilities.
2.   Open the Activity Monitor program.
3.   In the top right cornor, make sure the My Processes option is selected from the pull down menu.
4.   Highlight the programs listed one at a time and click the Quit Process button in the top left.
5.   When the confirmation window appears select Force Quit to close the program.
6.   Repeat those steps until only the following four are listed:

- Dock
- Finder
- Login Window
- Activity Monitor

Note: there will be other programs that either will not close, or will re-appear after being closed. Those processes can be skipped.

7. Close the activity monitor and attempt to run the game.

Be aware that this is only a temporary change, restarting the system will restore it to the default state. If closing these programs helps resolve performance issues you may want to go through them one by one to narrow down which program is causing the conflict."

It worked for me, so hopefully it'll work for you.

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