Black Screen Then Computer Freezes

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theblackcatsluck:
I tried searching for answers to this problem in the forum and on Google but have yet to find any that work as of yet. If I missed something I'm sorry, please link me so I can hopefully fix this problem.
My sim game goes to a black screen at completely random points, then when I exit the program within a few minutes my computer will completely lock up making me have to restart. It also tells me to update my video driver, ATI Mobility Radeon 3870, which I have several times and it still gives me this error.
My computer specs are as follows:

Manufacturer: Alienware M17 Laptop
Operating System: Windows Vista Home Premium
Processor: Intel Core 2 Duo CPU T9550 @ 2.66GHz 2.67GHz
Memory (RAM): 4.00 GB
System Type: 32-bit Operating System.
Video Card: ATI Mobility Radeon 3870
Anti Virus: Windows One Care

Moryrie:
Do you ever get an error that says, "graphics driver 'blah' stopped responding, but has fully recovered" with this? ... If so, I get the same thing, and apparently it's a common Vista issue.

theblackcatsluck:
Quote from: Moryrie on 2009 September 01, 04:24:23

Do you ever get an error that says, "graphics driver 'blah' stopped responding, but has fully recovered" with this? ... If so, I get the same thing, and apparently it's a common Vista issue.

Nope don't get that error.

chaos:
A black screen usually means that you've run out of video memory. How often do you save your game?

theblackcatsluck:
When it's acting up I save my game every five minutes roughly, when it's behaving usually once a hour.

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