Anyone with answer?
LadyVatrovia:
I sent an e-mail of the following to EA tech. Anyone that may have answers? I would greatly appreciate your intelligence here as I am ignorant on the subjects as to how to fix it
*I still do not have the Sim points I was to get with the purchase of the game
*I can't get the download manager to even open
*My Sims are on their own drive, it has no Internet connection and all is shut down for better game performance...how does the download manager work with that, ONCE I GET IT TO OPEN?
Thank you for your time,
CloudDancer Mogle (LadyV)
BlueSoup:
Uninstall the Download manager. It has SecuRom. You don't need it anyhow.
As for your points, register your game? You can do that directly on the site so you don't need to have your gaming computer hooked up to the net for that.
LadyVatrovia:
I did register the game and clicked on the "Redeem your points here" link in the e-mail...nothing. I have logged out and back in...I've done everything I know to try :(
Chain_Reaction:
I saw numerous people on the sims 3 forum complaining about this. They all seemed to get the same email back saying the points were in their account when they really weren't. I then decided to do something for the lulz. I made a new account and logged into EA customer support. I told them I didn't get my points. Got the same exact email back from "Azuri"?? saying they were in my account. I replied with "O rly? but I haven't even registered a game." No reply back, no points either. :D
WerewolfOfTheWater:
Quote from: Chain_Reaction on 2009 June 08, 00:22:01
I saw numerous people on the sims 3 forum complaining about this. They all seemed to get the same email back saying the points were in their account when they really weren't. I then decided to do something for the lulz. I made a new account and logged into EA customer support. I told them I didn't get my points. Got the same exact email back from "Azuri"?? saying they were in my account. I replied with "O rly? but I haven't even registered a game." No reply back, no points either. :D
Wow. Just...wow.
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