Visa, Freetime and Sims IKEA

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jungant:
Hello? Could anyone help me with this problem?

I recently bought Freetime expansion pack. I installed and played the game for a while. Then, I exited the game.
So far, there weren't any problems.
When I tried to restart the game, my laptop started to make this clicking sound and was unable to read the CD.
If I click Freetime icon, it would say 'there is no disk in CD-rom.'
First, I thought there might be a problem with my CD drive. So, I tried running few of my previous expansion packs. They worked fine.
Then, I thought that the CD might have been scratched. So, I tried running Freetime with my sister's computer. It ran without any problems.
I was pretty sure my laptop meets all the system requirement since I did play Freetime for a while and was able to play all the other expansion packs without problems.
But, I checked anyway by running DirectX Diagnostic Tool. I met all the system requrements except that I had DirectX 10 instead of DirectX 9.
I don't know if that's problematic.

Then, today I got Sims IKEA as a gift.
I tried to install it, and now I have the same problem.
My laptop made some cliking noises and was unable to recognize the fact that there is a CD in the laptop.

It looks like the expansion/item packs that are newer than Bon Voyage don't seem to work.
I sent questions to EA people, but all they told me was to terminate background tasks and emply temp folder. I tried them and they didn't work.
I checked EA website and followed their instructions on updating driver. When I started installation, a message saying 'The driver being installed is not validated for this computer' popped up. I tried updating driver through Windows Update, and it said my driver is already upto date.

I'm so frustrated because even EA people don't seem to have answers for this problem.  Did anybody encounter similar problems?

Gwill:
Are they CDs or DVDs?
If it's a combo drive it's perfectly possible for one laser to be broken, so that it reads CDs but not DVDs or vice versa.

Lord Darcy:
Quote from: jungant on 2008 July 15, 09:36:39

It looks like the expansion/item packs that are newer than Bon Voyage don't seem to work.


This strongly suggests that your system was compromised by Securom, which was introduced in BV.
I'd remove Securom first, before I try anything else.

J. M. Pescado:
You seem to be a victim of SecuROM. Have you tried a noCD?

jungant:
Thank you all for the suggestions.

First, yes. My drive is CD/DVD. But, I had no problem with all the previous ones. It's just these two latest ones that are driving me insane.
The thing is I already erased all my expansion packs, thinking maybe previous expansion packs were crashing with Freetime and IKEA.
(This method didn't work, either) So, no-cd crack wouldn't be helpful since the game isn't even installed in my laptop now.
I'll try removing SecuRom. I've never heard of it, but if it helps I'll try it. I've been thinking that there must be some kind of locking
system either in my computer or in those CDs. Maybe SecuRom is it. I asked EA people if there are any locks in the CDs, but they didn't really tell me anything.
Anyway, thank you all again for your help.

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