(Non-Sims) Graphic Related Crash (Jarte)
Count Four:
I use a word processing program called Jarte (free version). I like it just fine, better than most other words processors, mostly because it's not loaded with a ton of crap features I wouldn't use.
I recently upgraded from ver. 2.6 to ver. 3.0 (which came with a nifty new graphical design). Suddenly Jarte, which has always been a nice stable program, starts crashing left and right. When it crashed 2000 words into a new document and I lost it all, I contacted Jarte support. I was told to upgrade to Jarte ver. 3.2, released since my last upgrade. That didn't help one damned bit--Jarte was still crashing.
I contacted Jarte support again, sent them the error logs and everything. They told me the error indicates that Windows is running out of graphics resources, which they say they have never seen with WinXP. I also asked them if nVidia might have anything to do with it; they don't think so. Jarte support has advised to upgrade to Vista, reinstall Windows, or (I doubt this will help, though I'll probably do it anyway) upgrade to WinXP SP3. It's like I'm being told, "Well, we can't figure out what the problem is, so we'll tell you to do some stupid shit and just hope you go away."
Now. This all sounds like some bullshit to me. Jarte is the only program experiencing regular crashes on my computer. This is not happening with any other program. I can't remember the last time I had a program crash--other than Jarte. And it totally sucks, because this is the only word processor I particularly like to use. I miss it already.
Can I get some opinions from techy people here? Other things I could try, more options, opinions concerning program support people who tell you to reinstall Windows to remedy a problem with a 5MB freeware program?
Simsbaby:
The only things I can think of would be to...
1. Downgrade back to the older version.
2. Find where it stores it's settings/preferences and delete them so they can regenerate.
3. Reinstall Jarte?
4. Try making a new user account and run it.
I'm sorry I can't be of more help. :(
Count Four:
I have located a download of ver. 2.6, but that feels so much like a consolation prize.
It's setting/preferences got deleted upgrading from ver. 3.0 to 3.2; I uninstalled the old version, instead of installing over it--and settings be deleted, too.
I did try uninstall/reinstall 3.2 before I contacted Jarte support. Didn't help.
Here's (one instance of) the error from the Jarte error log:
Exception 'EOutOfResources' in module Jarte.exe at 0014F7B0
The parameter is incorrect.
Source file: UNKNOWN, Line UNKNOWN
Call stack:
:005507B0 [Jarte.exe]
:005507E8 [Jarte.exe]
:00554A22 [Jarte.exe]
:0054FCFE [Jarte.exe]
:00528A83 [Jarte.exe]
:0052B9A0 [Jarte.exe]
:00573C0E [Jarte.exe]
:0052DC92 [Jarte.exe]
:0056DE80 [Jarte.exe]
:005709EB [Jarte.exe]
Registers:
EAX = 0012F5D4 CS = 001B EIP = 7C812A5B Flags = 00000202
EBX = 00000057 SS = 0023 ESP = 0012F5D0 EBP = 0012F624
ECX = 00000000 DS = 0023 ESI = 0012F658 FS = 003B
EDX = 005507B0 ES = 0023 EDI = F1013849 GS = 0000
Code at CS:EIP
5E C9 C2 10 00 85 FF 0F 8E 36 93 FF FF 8B 55 FC
Stack:
00000018 0EEDFADE 00000001 00000000 7C812A5B
005A889E 005A9C30 0012EC50 00495B56 00495B5E
005507B0 0012F76C 00E02A38 00000000 005709EB
00E02A05 19DE2228 19DE210B 0056DE80 0016F9EB
talysman:
Install Emacs.
Count Four:
Quote from: talysman on 2008 May 09, 06:16:04
Install Emacs.
Nice try, thanks, but I'm on dialup. If I'm reading right, that's a 37 MB download of a program that looks much more complex than anything I need.
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