WOW EA admits to a cock up
seraphim:
Quote from: Mootilda on 2008 April 03, 18:43:51
Then again, you don't pay your testers. EA does.
Why the hell should that matter? If you sign up to be a tester for something, you should fucking test it!
Gus Smedstad:
A number of things can interfere with proper testing.
I've worked with QA departments who saw themselves as adversaries to the development team. Weird, I know, but it happens, and it makes proper testing nearly impossible.
I've worked with individual testers who were awful. It's a low paid job, often on a contract rather than permanent basis, and as a result the people in QA often aren't very good. Some are, of course.
I've worked with prima donna programmers who refuse to acknowledge bugs until you beat them around the head and shoulders. As a programmer, this annoyed me no end.
Worst of all, sometimes management decides to force release before either QA or development thinks the game is ready. There's just no defense against that.
- Gus
ShortyBoo:
I couldn't figure out why the patch kept getting an error at skins.package, but it makes sense now since I have made lots of clothes on the sewing machine. Either way, I'm not deleting my skins.package since I'd lose all those clothes. It seems like they should have caught this error in the first place since they programed the game. I mean, they made it so clothes made on the sewing machine saved to the Skins.package and they knew the patch won't work if the file size of any of the files it needs to update is different than after a fresh install. So how'd they not know this would happen?
Ryslin:
See someone said ..oh we can make this work faster by saving these new skins to the skins.package. Then didn't tell QA.
QA probably only ever tested originally to see if "yes" the new clothes appeared on a gold badge. Probably by just giving a gold badge and trying to sew.
My hunch is that the QA at EA is outsourced. They probably get a list of "this is what we changed" with no additional information about what those changes may or may not hook into. Why would the testers need to know that?!? If they knew the "details" they would be developers right?
The "darn" testers only need to know what to test and test it. The direct result of this thinking is exactly what we see here. I would bet they never tested the patch on a game that had been running in process to have multiple long term families. Who wants to lay bets that they often use a testing environment. Possibly half the game, one lot. They can only test whatever is to be tested at that moment in time. I can also guess that if they spend time messing around doing things other than what they are to test they get in trouble.
Gold badging a sim, making clothes then testing the patch is not obvious. The number crunchers may never have thought about testing it.
Jelenedra:
Am I wrong, but I thought that making custom clothes was silver badge thing. Am I not remembering right?
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