Sorry for the delay!
GloamingMerle:
Thanks you guys.. :D
I'm really glad my replacements seem to be so popular. Now if only Angelfire would cooperate! I sent them a message detailing my problem, and you want to know what they told me? They told me to clear my cache! They didn't even give me a "-and if that's not the problem, try this."... Dummies! The first thing I did when I had issues was clear my cache. I clear it on a regular basis anyway. Some help they were, but I guess it can't be their fault, can it? Oh no, it's never the company's fault... That's just ludicrous. *obvious sarcasm*
RainbowTigress:
Quote from: GloamingMerle on 2005 November 06, 23:26:24
Thanks you guys.. :D
I'm really glad my replacements seem to be so popular. Now if only Angelfire would cooperate! I sent them a message detailing my problem, and you want to know what they told me? They told me to clear my cache! They didn't even give me a "-and if that's not the problem, try this."... Dummies! The first thing I did when I had issues was clear my cache. I clear it on a regular basis anyway. Some help they were, but I guess it can't be their fault, can it? Oh no, it's never the company's fault... That's just ludicrous. *obvious sarcasm*
But of course. I think that is the standard answer across the board. I remember when I worked in tech support, that was one of the first things we were supposed to suggest to the customer when they were having problems. We even made out detailed directions for each browser people used so we could walk them through the process, because most people didn't even know how to do it. It reminds me of Maxis' standard answer--Reinstall. It would make more sense if they told them to delete the groups.cache like you talked about earlier, which would be similar to clearing the browser's cache. But they didn't know about that one.
GloamingMerle:
"We even made out detailed directions for each browser people used so we could walk them through the process, because most people didn't even know how to do it."
That is exactly what they did to me. They explained how to clear my cache in about 5 different ways, but didn't bother to give me even one suggestion unrelated to cache clearing. I realize a lot of people are computer illiterate, but come on. Tech support should make a habit of giving people the benefit of the doubt and offer a little more than the 'standard answer'... I know this stuff is pre-typed and pasted in.. Would it hurt to paste in something at the bottom for people who know better and have already gone through the basic steps? *sigh*
At least, my mom and I are going to be setting up our very own forum-based site... It'll be much easier to put my stuff on the web that way. All the benefits, none of the crud.
RainbowTigress:
Quote from: GloamingMerle on 2005 November 07, 02:57:04
"We even made out detailed directions for each browser people used so we could walk them through the process, because most people didn't even know how to do it."
That is exactly what they did to me. They explained how to clear my cache in about 5 different ways, but didn't bother to give me even one suggestion unrelated to cache clearing. I realize a lot of people are computer illiterate, but come on. Tech support should make a habit of giving people the benefit of the doubt and offer a little more than the 'standard answer'... I know this stuff is pre-typed and pasted in.. Would it hurt to paste in something at the bottom for people who know better and have already gone through the basic steps? *sigh*
At least, my mom and I are going to be setting up our very own forum-based site... It'll be much easier to put my stuff on the web that way. All the benefits, none of the crud.
I agree. After we helped them clear the cache, if that didn't solve the problem, we'd explore other things. If we were sending an email, we always had our phone number and encouraged them to call in if they were still having trouble. But I do know how it was to be stuck in the middle between the customer and the technicians. I knew that the problems weren't always caused by browser cache issues, but we'd get the same thing from the technicians when we reported problems, "Did you have them empty their cache?" Uhhh, Yeah! So what is your next piece of wisdom? Grrrr!!!
Anyway, sounds like getting your own site is the way to go. Then you won't have to deal with this crap. I can't wait to see it!
Motoki:
Well, I wanted to post my remade Amelia and Bartholomew from MaxoidMonkey and had been meaning to so here they are. They've got your skin GloamingMerle and the hairs are from MTS2. Eyebrows I think are Helaene and the blush on Amelia is Sussi Friberg's. Eye's are Echo's. I tried to make my own red eyes that weren't so cartoonish but I ended up not caring for them. :p I also modified they're facial features in the bodyshop so they weren't cartoony looking in a Maxis default face template sorta way.
Bart looks a bit girly in his pic, but he can be an Anne Rice style vampire. ;) He looks a bit more menacing in a suave sort of way in his icon pic, but he had Patches' vamp skin on in that pic and I didn't care for the veins on that one.
Both of them, BTW are smoking cuz' they're out in the daylight. :o
I made them NPCs by moving them into the NPC bin like the Counts and Countesses are, but they never show up on community lots because the game won't make vamps show up before dark and it seems to not to want to make teens show up after dark. ::)
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