Sound options greyed out

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Ellie:
I tried to play the sims again after an about 1,5 weeks' break, and suddenly the audio options are greyed out and the game has no sound at all.

There seems to be no problem with the sound card itself or the speakers, since the sound works fine in other applications. I tried reinstalling the drivers as well.

Can anyone help?

J. M. Pescado:
I have never encountered this error. Check that your sound card drivers and DirectSound drivers are all in place, the volume is not set to mute, and soforth.

Jelenedra:
Occasionally my PC likes to change what port you have to plug the speakers plug into. Doesn't seem to be your problem though. Is the PC muted for EVERYTHING you do or just the Sims?

Ellie:
It's just the Sims, everything else seems to work fine. I'm listening to music through the PC right now. Other games have sound, too.

I checked and reinstalled sound card drivers, don't know about DirectSound but will check that as well.

wes_h:
I had that happen, only to rectify itself after a reboot.
Funny thing was, the audio worked in othe rapplications, while TS2 had no audio.
I chalked it up to one more example of why Microsoft doesn't write software to run the Space Shuttle with.

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